Key Bank USA Reliablity

Key Bank USA - Are They a Reliable Company Or Not?

Is Key Bank USA a good company to entrust your money with? Don't settle for reading affiliated
reviews anymore-here is a completely unbiased look at this company.

Customer service

KeyBank

This is a mixed bag... some have GREAT experiences with them, some hate them. One thing they have been known to do is apply overdraft fees when there really is no overdraft. This isn't an isolated instance-this has happened to many people so watch out for this.

Often times you can straighten this out. But if you do legitimately go over your limit-and you don't have overdraft protection--watch out. Their fees are sky high... but this nothing new in the banking industry.

Online banking

Online banking

This is DEFINITELY the strong point of Key Bank USA. Their system is EXTREMELY user-
friendly, and unless you've never used the internet before you will have no trouble learning the system.

In terms of overall ease of use and speed this interface gets a big thumbs up. If you plan on doing a lot of banking online, I would recommend this one.

Credit cards

Credit cards

This is probably something you want to stay away from. They often try to push this on you with just about every interaction, but the reality is that there are no benefits to using their card over the BG 4.

Financial health

Saving Time & Money

It's very good... the company gets high ratings form all the big 3 that rate banks health (Moody's, S&P, and Fitch). Translated--You don't have to worry about them going belly up and taking your money with them.

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Conclusion

Customer service aside, Key Bank USA is a quality company, as attested to by their financial health.